What exactly is CPNI? The protection of sensitive personal information that carriers collect about their customers’ calling information during the course of their business relationship.
- A telecom carrier obtains this information by providing voice service to subscribers.
- Consumers’ bill details contain a lot of this information.
Who does this impact? Voice providers, including VoIP (Voice over Internet Protocol) providers.
How do I stay in compliance?
- Establish the required internal processes and procedures.
- Provide annual employee training about CPNI and file annual certification.
What happens if my company is not in compliance? There’s the potential cost of inaction.
Money forfeitures of up to $207K for each violation or each day of a continuing violation.
In one of the largest instances, the FCC fined AT&T $25 Million for a privacy breach.
Is there an “easy button” I can press so my company can stay in compliance every year? The good news is that Leverage can take these tasks on for you.
- We’ll develop a specific process for your company to safeguard customer information appropriately.
- As well as conduct the required annual employee training and assist your company in submitting the annual certification by March 1st every year.
Next steps: Contact us!
- Email: Please call 870.919.3479 or email Trent@leveragebroadband.com.
- Book a Meeting: Schedule a time with Trent Taylor.
- Regulatory Review: Ask about qualifying for a free regulatory review. Your free review will give you an overall idea of your regulatory compliance and guide you to take action on flagged items.
