Operational Support Services
Our decades of industry experience equip us to assist clients in several operational areas including FCC compliance and trainings and GLDS billing system integration. We also offer accounting and marketing services through our vetted partners.
- Annual training required by the FCC for any operators providing voice products
- Training involves treatment of customer data
- March 1 Deadline
The Digital Millennium Copyright Act (DMCA) requires certain actions on the part of broadband providers to maintain the providers’ safe harbor protection. This includes addressing allegations of copyright infringement with subscribers.
Leverage can serve as your DMCA Designated Agent required under the DMCA, then receive any alleged infringement notices and take the necessary action to send a letter template to any infringing subscribers.
Broadband providers offering a video product must file semi-annual copyright payments with the Copyright office. Leverage can assist you in determining the amount of your payment and file the necessary paperwork in March and August.
- Leverage established a partnership with GLDS to work together with broadband providers utilizing the GLDS billing system.
- GLDS provides the oversight and training on their software.
- Leverage works with the broadband provider through launch and integration process to document business processes and to make informed decisions during the integration.
Outsourced controller services as well as “The Key,” our unique process for reporting video subscribers.
The Key makes quick work of programming payments, insures that your Accounts Payable group pays in a manner consistent with your contracts and provides monthly electronic reports to cable networks and broadcasters.
Brings together the industry-leading telecom and broadband strategy services of Leverage Broadband Strategies with the technology-focused design services of Simple Spark and other trusted partners.
Whether you need a website for your new broadband entity or broadband-specific social media content, we will connect you with decades of telecommunications marketing experience to ensure your company gets to the most effective marketing plan as early as possible.
Feedback from our clients:
“The complexity and intensity of video content negotiation has become a battlefield of sorts in recent years. There is a great amount at stake on both sides of the table. And ‘leverage’ is the perfect word to describe the environment. In getting to know and work with Cheryl, I’m confident that all medium to small cable companies and video providers should work with her. She knows how to negotiate contracts and ensure that her customers are getting the best deals possible. I’m not sure why a smaller company or emerging company without fully dedicated resources wouldn’t want to have that assurance. Her company, Leverage, is uniquely positioned in their segment.”
“Leverage made our team stronger by coming up with a detailed strategic plan. Leverage complements the other engineering firms that we currently have. They created operational efficiency and helped our VPs and managers create the mission to continue forward.
South Central Connect wanted to connect our community with broadband.
Leverage Broadband Strategies connected us with the expertise to make this happen.”
“The folks at Leverage have a wealth of experience of understanding the nuances of programming contracts, especially NCTC Agreements. They are able to help members navigate the complicated terms of programming agreements as well.”
“The Leverage Broadband Strategies team is conscientious, proactive, and knowledgeable. They are our strategic partners and consultants—and by outsourcing specific functions to them, our team has time to focus on mission-critical objectives.”
“I initially had concerns about what I was going to pay Leverage, but they’re going to pay me back 10X or more.”
“Leverage has its own fan club inside the company at all levels and departments.”
Ready to talk? Contact us to see how Leverage Broadband Strategies can support your broadband business.
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