Leverage offers CPNI training for clients

2023-02-06T14:18:31-06:00By |

CPNI stands for Customer Proprietary Network Information, and it relates to any company that provides voice services. Each year, telecommunications companies need to certify that their staff members have completed CPNI training by March 1. If you’re a voice services provider, you might ask “How can we ensure our employees are [...]

5 Ways to Prepare for Broadband Expansion

2022-04-19T14:51:04-05:00By |

The internet has become a utility as vital to daily life as water and electricity; yet, over 14 million people in the United States lack access to reliable broadband service. As RDOF awards and infrastructure planning shine a spotlight on high-speed internet expansion in the United States, electric co-operatives and broadband [...]

Go From Good to Great in 2022

2022-04-19T14:46:39-05:00By |

The broadband and telecommunications industry is continuously changing, so your business model must also adapt – more of the same will not get the job done, nor will it keep your customers happy. The experts at Leverage Broadband Strategies understand what it takes to improve your day-to-day operations as well as [...]

Right-Sizing for Electric Cooperatives

2021-10-25T10:29:33-05:00By |

By: Trent Taylor, VP - Product Development Based on my previous experience in the strictly for-profit telecom world, there is a major focus on “upselling” customers.  A sales team is always taught to squeeze the highest dollar out of the customer; often there are many sales tactics and small dollar add-ons [...]

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