By: Cheryl Summers | Read Time: 3 mins. This blog explores: FAST is a Strategic Must-Have FAST Strengthens Bundles Live TV Habits Are Changing FAST Channels: Why They Matter to Internet Providers You’ve likely been hearing a lot about FAST (Free Ad-Supported Streaming TV) channels—platforms [...]
By: Cheryl Summers | Read Time: 2-3 mins. This blog explores: Bundling Drives Retention Consumers Want Simplicity and Aggregation The Bundle is a Strategic Defense The Bundle Isn’t Dead—It’s Evolving. Here’s Why That Matters for Retention and Growth There’s a popular narrative circulating in the [...]
By: Tom Lasonde | Read Time: 6 mins. This blog explores: Understanding The Planning Fallacy Why The Planning Fallacy Happens Real-World Examples in Broadband Strategies to Avoid The Planning Fallacy The Role of Expert Guidance in Overcoming Bias What It Is: The planning fallacy [...]
By: Kody Pinson | Read Time: 2 mins, 15 secs. This blog explores: Renegotiating your IP transit and transport circuits Examples of some recent successes for Leverage clients Partnering with experienced consultants to unlock real savings What’s happening: In today’s fast-paced industry, Internet operators [...]
By: Jeff Allinder | Read Time: 2 mins, 10 secs. This blog explores: Learn what it takes to keep customers happy amid inflation. What are the best practices for retaining broadband customers? Keys to a successful retention program. Retention is not always the most [...]
Doug Maglothin, LBS President St. Louis, MO, September 19, 2024 — Telecommunications consulting firm, Leverage Broadband Strategies, welcomes partner Doug Maglothin back as President of its Strategic Growth Services division. Since February 2020, Maglothin served as both a consultant to and as CEO of Diamond State Networks in [...]
What exactly is CPNI? The protection of sensitive personal information that carriers collect about their customers' calling information during the course of their business relationship. A telecom carrier obtains this information by providing voice service to subscribers. Consumers' bill details contain a lot of this information. Who does this impact? Voice [...]
Later this year, our industry will begin to re-negotiate retransmission consent agreements with broadcast stations for those following the traditional 3-year cycle. The 2023 “retrans” cycle is sure to present many of the challenges of the past. Year-end is the most wonderful time of the year – unless you are negotiating [...]
There are known knowns; there are things we know we know. We also know there are known unknowns; That is to say we know there are some things we do not know. But there are also unknown unknowns. The ones we don’t know we don’t know. -Donald Rumsfeld, former Secretary of [...]
CPNI stands for Customer Proprietary Network Information, and it relates to any company that provides voice services. Telecommunications companies must certify that their staff members have completed CPNI training by March 1 each year. If you’re a voice services provider, you might ask, “How can we ensure our employees are CPNI [...]