Later this year, our industry will begin to re-negotiate retransmission consent agreements with broadcast stations for those following the traditional 3-year cycle. The 2023 “retrans” cycle is sure to present many of the challenges of the past. Year-end is the most wonderful time of the year – unless you are negotiating [...]
There are known knowns; there are things we know we know. We also know there are known unknowns; That is to say we know there are some things we do not know. But there are also unknown unknowns. The ones we don’t know we don’t know. -Donald Rumsfeld, former Secretary of [...]
CPNI stands for Customer Proprietary Network Information, and it relates to any company that provides voice services. Each year, telecommunications companies need to certify that their staff members have completed CPNI training by March 1. If you’re a voice services provider, you might ask “How can we ensure our employees are [...]
The internet has become a utility as vital to daily life as water and electricity; yet, over 14 million people in the United States lack access to reliable broadband service. As RDOF awards and infrastructure planning shine a spotlight on high-speed internet expansion in the United States, electric co-operatives and broadband [...]
The broadband and telecommunications industry is continuously changing, so your business model must also adapt – more of the same will not get the job done, nor will it keep your customers happy. The experts at Leverage Broadband Strategies understand what it takes to improve your day-to-day operations as well as [...]
By: Jeff Allinder While scrolling through my Facebook feed last weekend, I came across a vignette posted by a pilot friend of mine. Did you know that during World War II, the United States lost nearly 95,000 aircraft*? During World War II, many fighter planes came back from battle with a [...]
We are offering customized 2-hour workshops to help you and your team prepare for your next rate increase, with the goal of creating a more positive experience for everyone involved. Making sure your frontline employees are properly prepared to communicate with your customers is an essential part of preparing for a [...]
Michael "Sully" Sullivan, VP-Client Relations When we discuss telecom services with clients, the topics regularly orbit closely around residential and business services, since these services are more common - they are much closer to our daily experiences and have a more direct impact on our daily lives. Regular mass marketing [...]
We get it. Hiring a team of professionals to partner with your business to help you be more successful is a big decision! Leverage Broadband Strategies is not for everyone – but hopefully the outline below helps you decide if we’re right for you. Leverage Broadband Strategies is right for you [...]
By: Trent Taylor, VP - Product Development Based on my previous experience in the strictly for-profit telecom world, there is a major focus on “upselling” customers. A sales team is always taught to squeeze the highest dollar out of the customer; often there are many sales tactics and small dollar add-ons [...]